B2B services · e-commerce · agencies
Every inbound request sorted, qualified and answered
One contact@ address where everything lands: serious enquiries, follow-ups, spam, emergencies. Somebody has to read all of it to find the three messages that matter, and the good ones get lost in the noise.
- Today
- 23 min / request
- Time to production
- 3 to 5 weeks
- What stays human
- Your salesperson reads it and hits send. They spend their time selling, not reconstructing the context of every message.
Before / after
The same process, run twice
On the left, what it costs today. On the right, the pipeline played step by step, with the data that actually moves from one step to the next.
Today · by hand
23 minutes per request
- Read the message, work out the request3 min
- Find the client and their history5 min
- Decide who should handle it, forward2 min
- Write a decent reply9 min
- Re-enter the request into the CRM4 min
A working assumption, not a measurement taken at your company. You’ll adjust these figures below.
The message arrives
instantEmail, web form, WhatsApp or chat: everything comes in through one pipe.
contact@ · new message
From: [email protected] Subject: Re: proposal — urgent question “Hello, following our March discussion we need to equip two more sites before year end. Could you call us back quickly?”
It gets read and classified
1.2 sRequest type, urgency, language, buying intent — in a single pass.
Qualification
type : "contract extension" urgency : high (deadline stated) intent : commercial — buying signal language : en est_value : high (2 sites × existing contract) spam : no
Context is rebuilt
0.9 sClient history, live contracts, last exchanges: nobody starts from scratch again.
Client context recovered
Mercier Group · client since 2023 · 2 active contracts Last contact: 14 March, proposal sent, no reply Contact: purchasing@ — decision maker identified Outstanding balance: €0
The reply is ready
2.4 sWritten in your voice, with the right facts, never sent without you.
Draft reply
“Hello Ms Chevalier, thank you for getting back to us. We priced a 2-site extension back in March — I can offer Thursday 11:00 or Friday 09:30 to lock the schedule before year end.” → Slots genuinely free in your calendar
The case exists
0.6 sCreated, assigned and prioritised in your CRM. No re-typing, nothing forgotten.
Opportunity #2291 created
Assigned to: Julien (account manager) Priority: high · follow-up in 2 days if no reply Email thread attached automatically Slack notification sent
Your salesperson reads it and hits send. They spend their time selling, not reconstructing the context of every message.
Your numbers
What this weighs at your company
Run the numbers on your own figures
Move the sliders: everything recalculates live, from your own volumes.
0h/month
Time handed back to your team, every month
0€/year
Value of the time recovered over twelve months
0FTE
Full-time equivalent freed from work that creates no value
0€
What doing nothing costs over three years
How we build it
Nothing magic — assembled building blocks
Every block is replaceable and documented. You own the code, the data and the access — that is a condition, not an option.
See the offering AI automation & agents- Email / form / messaging connector
- LLM classification and extraction
- Reads your CRM (existing data)
- Drafting in your voice, reviewed before sending
- CRM write-back + notifications
The other scenarios
Often, the real subject is somewhere else
- Trades · construction · quote-driven servicesFrom a voice note to a signed quote, in 90 secondsThe quote goes out the same day — not next Tuesday.
- Professional firms · industry · document-heavy organisationsAsk 12,000 pages a question — and get the sourceThe answer comes with the page number. Verifiable in five seconds.
- Distribution · manufacturing · logisticsZero data entry: the invoice walks into the ERP by itselfNobody re-types a total. You only look at the discrepancies.
One concrete problem is enough to start
Shall we test these assumptions on your case?
Twenty minutes is enough to know whether this scenario holds at your company, what it assumes about your data, and where to start.